Once your personalized order is submitted, it is immediately sent to our production facility to ensure fast processing. Therefore, cancellations cannot be accepted once the order has been placed.
If you need to make changes to your order, please contact us within 2 hours of placing your order via our Contact Us page. After this time, the order will be locked for processing and cannot be modified.
Please note that orders requiring design changes during peak seasons may experience longer processing times.
Note: By completing your purchase, you agree to the policy stated above.